Publish: 21:40, 28 Nov, 2024

DMP Commissioner for enhancing service delivery, building public trust

Online Desk
DMP Commissioner for enhancing service delivery, building public trust
Photo - Collected

Dhaka Metropolitan Police (DMP) Commissioner Sheikh Md Sajjad Ali has directed the officers-in-charge (OCs) of all police stations to improve the police force's image by delivering quality services to the public.

Speaking at a views exchange meeting at the DMP Headquarters with the OCs of 50 police stations in Dhaka metropolitan area on Thursday, the Commissioner emphasized that police stations are the central hub for law enforcement services and must operate with greater accountability, reports UNB. 

He urged the OCs to ensure that service seekers receive prompt and effective assistance when they visit police stations.

"You are the ones who take legal action," said the DMP Commissioner, stressing the pivotal role of police stations in implementing police activities. He noted that many legal matters eventually reach the OCs for resolution, and their responsibility is crucial in shaping the public's perception of the police force.

Acknowledging concerns about the tarnished image of the police in the past, he said, "The police's image has suffered due to the actions of some overambitious officers. However, you must work in such a way that no complaints are filed against any officer. I do not wish to take action against anyone, but if any complaint arises, there will be no concessions."

He further underscored the importance of building stronger relationships with the community, saying, "The more rapport you build with people, the more information you will receive. This will enable you to take preventive action before crimes are committed."

The Commissioner also called for fair and proper investigations in all cases.

The meeting also provided a platform for the OCs to discuss the challenges and issues they face in their operations.

The DMP Commissioner listened attentively to their concerns and assured them that solutions would be implemented in phases.

Additional Police Commissioners Faruk Ahmed (Admin), Rezaul Karim Mallick (Intelligence), Md. Masud Karim (CTTC), Hasan Md. Shawkat Ali (Logistics, Finance, and Procurement), along with the concerned Joint Police Commissioners, Deputy Police Commissioners, were also present.

Bd-pratidin English/Lutful Hoque

 

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