Publish: 14:35, 16 Mar, 2025 Updated: 15:21, 16 Mar, 2025

Train commuters urged to buy Eid tickets from official app, counters

Online Desk
Train commuters urged to buy Eid tickets from official app, counters
Photo - Collected

The Bangladesh Railway authorities and the Ministry of Railways have urged passengers to purchase tickets exclusively through the official app (Rail Service) or directly from railway counters to avoid potential fraud and harassment during Eid journeys.

For the Eid journey, spanning from March 24 to March 30, passengers can purchase a maximum of four tickets at a time using a single ID, with the names of travel companions also included, according to a press release from the Ministry of Railways, reports UNB.

Similarly, the same rule will apply for the return journey, starting on April 3.

The release warned that passengers who purchase tickets from unauthorized sources risk falling victim to fraud.

According to Bangladesh Railway's rules, the person whose ID is used to purchase tickets must carry the corresponding mobile phone and a valid photo ID while traveling. Only the ID holder and their listed companions will be allowed to travel using the tickets.

“Any attempt to travel using a ticket purchased under someone else’s name will result in legal action in accordance with Bangladesh Railway's regulations,” the release stated.

Passengers encountering fraudulent activities or black-market operators selling tickets under false IDs are urged to report the incident to law enforcement or inform Bangladesh Railway officials. Assistance can also be sought from the Railway Police and Government Railway Police, or complaints can be lodged through Bangladesh Railway’s hotline at 131.

The identity of complainants will be kept confidential, the release added.

Bd-pratidin English/FNC

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