Bank worker trains AI, gets fired and replaced by AI later

Bank worker trains AI, gets fired and replaced by AI later

A former employee of Australia’s biggest bank says she was “utterly devastated” when she learned she was being fired and replaced by the AI chatbot she helped train. Kathryn Sullivan had worked for the Commonwealth Bank of Australia (CBA) for 25 years. In late July, she was fired along with 44 other employees as the bank reduced headcount in favour of its new AI chatbot. Sullivan...

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